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Tools for Community Conflict Resolution in Mining

The Chamber of Mines of Peru provides the necessary knowledge to resolve conflicts in the mining sector.

Tools for Mining Conflict Resolution

Undoubtedly, many of the social conflicts in Peru are related to mining, hence the importance of the Chamber of Mines of Peru in the development of tools for resolution of mining conflicts.

According to statistics published in the newspaper El Comercio on July 18 of this year, there are 211 existing social conflicts, 122 are socio-environmental conflicts, where Ancash (22 cases), Apurimac (23 cases) and Puno (18 cases) are the most affected.

According to the experts of the Chamber of Mines of Peru, the viability for the mining progress emerges from key aspects, such as: social capital; relations with rural communities and with specific stakeholders; coexistence with the populations from the areas of influence; the shared value strategy; the management of over-expectations, as well as the relevance of understanding communication in its foundations to build trust.

These tools mentioned below, provide the necessary knowledge to successfully resolve conflicts that arise in the mining sector; both with difficult people, work teams, unions, communities and other organizations. Likewise, the specific casuistry of each problem will be analyzed, responding proactively, positioning your leadership and using conflict resolution mechanisms.

The tools created by the Chamber of Mines of Peru for conflict resolution in mining are the following:

Conflict Management and Resolution in Mining with Case Studies

Conflict is an inherent part of interpersonal, business relationships and to society in general. In addition, it represents a continuous adjustment of the internal and external reality, since everything is in continuous change, so it is important to make an analysis of:

The causes of the conflict, the circumstances that cause it, the acts of the main figures, the consequences, the construction of a joint vision and the analysis according to types of conflicts in mining.

This tool offers the possibility of greater participation, transforms the organizational culture, and assumes decision-making and communication capacity. In addition, appropriate decisions are made through conciliation, mediation, arbitration, consensus building and analysis according to the types of conflicts in mining.

Communication Strategies and Transformational Leadership in Mining

Affective and effective communication plays an important role in the resolution of any conflict. The practice of assertive communication skills will be vital for the conflict resolution process to be adequate. Likewise, the prevention and distribution of tasks within the mining industry, leading work teams to empower the actors will be also important. Workshops are also developed according to types of conflicts in mining.

Dialog and Consensus for Conflict Resolution in the Mining Sector

Round tables address the culture of peace, which consists of a series of values, attitudes and behaviors that reject violence, trying to address its causes to solve problems through round tables and negotiation between individuals, groups and communities.

Knowledge and recognition of the problems of mining social conflicts are addressed, seeking approaches and solutions. Workshops are developed according to types of mining conflicts.

Participatory Action Investigation for Conflict Resolution in Mining

This method seeks the consensus of stakeholders for sustainable development for the communities near the areas of mining activity, and thus avoiding social conflicts, or otherwise seeking the most effective solutions. Workshops will be developed according to types of mining conflicts.

Conflict Resolution Tools in Mining: Workshop and Case Studies

This tool analyzes cases of mining conflicts, looking for the most effective solutions and dealing with case studies in Peru and Latin America.